Persons accessing the Silva IT Services Web Site, subject themselves to and agree to Silva IT Service’s conditions and privacy policy, as set out below.

Privacy Policy

Silva IT Services respects your privacy and is committed to keeping your information confidential. Generally, you can visit our Web Site without having to divulge any personal information about yourself. However, while using this Web Site you may provide information about yourself or it may be collected by us.

Any and all information collected at this site will be kept strictly confidential. It will not be sold, loaned, reused or otherwise disclosed to any organisation. This applies to e-mail addresses and all other personal information.

We will only disclose or report personal information if and when required to do so by law or any regulatory authority and to our employees who require such information to carry out their duties.

Personal information is used as is appropriate in the normal course of business to provide the products and services you have requested. We may retain any information for purposes of ongoing business relationships or to communicate directly with you.

Upon request we will furnish you with details of the personal information we hold about you. You may submit your request via our contact us page. Should you believe that any information we hold about you is incorrect, please inform us at the above page and we will correct it.

Please note that, while all attempts are made to secure information transmitted to this Web Site, if you are submitting personal details or other information over the Internet which you wish to remain private, there is a possibility that information you submit could be observed by a third party while in transit.

E-mail addresses

We will only record your e-mail address if you send us a message. It will only be used for the purpose for which you provide it and will not be added to a mailing list unless you request that this be done. We will not disclose it without your consent.

E-mail subscriptions

We maintain a list of e-mail addresses to which Silva IT Services Newsletter, our regular newsletter, is sent. Any members of this list may choose to unsubscribe at any time. Our list server has been configured in such a way that the e-mail addresses can only be accessed by authorised Silva IT Services staff.

Cookies

This Web Site makes use of cookies – a very small text file placed on your hard drive by a web server. Basically, it is your unique identification card that can only be read by the server that gave it to you.

Our server generates one cookie which is used to keep track of the pages you have accessed while using our server. The cookie allows you to page back and forwards through the Web Site and return to pages you have already visited. The cookie exists only for the time you are accessing our server.

Cookies are not used for any other purpose at this Web Site We do not use cookies to collect personal information.

You may prevent the use of cookies by configuring your web browser accordingly. This may, however, hinder the web site’s functionality. Information logged When you visit this Web Site, our server logs the following information provided by your browser:

the type of browser and operating system your computer uses your domain name extension (for example .com, .co.za) the referring site’s address (the site where you clicked the link that led you to us) your server’s IP address (a number which is unique to the computer connecting you to the Internet, which is usually one of your service provider’s computers) the date and time of your visit the address of the pages visited and the documents downloaded. This information is used only for statistical analysis or system administration purposes. It is not associated or correlated with any other information we collect about you.

Links to other sites

This Web Site contains links to other sites. Silva IT Services is not responsible for the privacy practices of these web sites.